Frequently asked questions

Our Smile Boxes

What’s inside a Smile Box?

We’ve got many varieties of Smile Box, each with different yummy treats, a top notch gift card and a whole bunch of pretty awesome optional extras. All wrapped up in a cute wee box with a ribbon and tags.

Click on our Smile Boxes to learn more about what’s inside each one!

I’m keen to make a bulk order of Smile Boxes. How can I do this?

Not a problemo! Simply get in touch with us with details of what you’re wanting and we’ll get back to you as soon as we can!

Will you be bringing out new varieties of Smile Box?

For sure! We’re always looking at expanding our product range. If you’ve got some great ideas for future Smile Boxes we’d love to hear from you!

I want to order a Smile Box for someone with special dietary requirements / allergies. Which ones would be suitable?

Get in touch with us with details of their requirements / allergies and we’ll see what we can do. Some of the treats in our Smile Boxes are gluten & dairy free, so we should be able to send something in most cases!

I’m a business and keen to send Smile Boxes regularly to clients/customers/employees. Can I do this?

Sure can! We’ve got some very happy businesses using Smile Box for gift sending purposes. We can even brand and tailor a Smile Box for your specific needs. Get in touch and let’s chat!


Please see our Delivery Info page.

Gift Vouchers

When ordering a Smile Box you will be given the option to include a gift voucher – a great way to add a little bit more oomph to your gift! If you choose to add one you will then be able to choose the value (between $20 – $200) of the voucher.

What gift vouchers can I choose from?

We currently offer the choice of the below gift vouchers (loaded with an amount of your choice between $20 and $200):

  • Restaurant gift voucher – can be used at over 500 restaurants, cafes and bars around New Zealand. See for a list of participating outlets (ensure the ‘Restaurant Gift Card’ option is selected in your search)
  • Movie gift voucher – can be used at over 50 theatres around New Zealand. See for a list of participating theatres
  • Mitre 10
  • The Warehouse
  • Warehouse Stationery
  • Torpedo 7
  • Bivouac Outdoor
  • Kathmandu
  • Stirling Sports
  • Paper Plus
  • Farmers
  • Repco
  • Noel Leeming
  • Smiths City